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Delivery and discounts

The transport of your package

The packages are generally sent in 5 or 7 working days after reception of your order (it can be longer if a product is out of stock). Your credit card will be debited 7 working days after validation of your order, except if your order is sent before, it will be debited the day of shipment.

From connexion, the shipment way proposed will be by carrier and at validation of your order, you can choose different modes of transportation, by carrier, by post, in our company, or on fair.

The shipping costs are based on the total weight of your order. We advice you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will be applied to each of them. Your package is dispatched at your own risk, but special care is taken to protect fragile objects.

At each reception, you must check the delivery and make precise notice on the trucker receipt. The claim must be done by recorded letter.

The shipment is at the client's own cost and risk. We cannot be hold responsible for any delay or deterioration of the goods.

Return:

According to law, if you change your mind, you have 15 days to return the goods. We will reimburse as soon as possible, except shipping costs are your own.

The products you return have to be intact and not opened. We won't accept opened products.

Regarding quality problems, claims will be done by phone (0033) (0)2 54 38 66 03 or by email qualite@jeanherve.fr.

You return the products at the following address: Jean HERVE SCS - rue de la République - 36700 CLION

Discounts:

Public price:

From 7 to 10kg 5% discount on your order

From 10 to 34kg 8% discount on your order

From 34 to 66kg 13% discount on your order

From 66 to 100kg 18% discount on your order

For more than 100kg 20% discount on your order