GENERAL TERMS AND CONDITIONS OF SALE
Sales occurring between the website www.jeanherve.fr,
Belonging to the company JEAN HERVE SCS capital of € 700 000, rue de la république 36700 CLION, RCS 380 846 618 and customers are subject to these terms and conditions.
When placing an order, the customer accepts the general terms and conditions of sale.
I - order and order confirmation
The customer places an order by filling the basket: he selects the quantities of the product he wishes to order, then validates. The order is a summary that includes all the elements (products, quantities, prices, package delivery, contact details) that the customer confirms by clicking on the button "Confirm and Pay" in the menu bar.
The system of automatic booking of www.jeanherve.fr is regarded as proof of the nature, content and date of the order. www.jeanherve.fr confirms the order to the customer by e-mail: types of purchases, prices, quantities, shipping costs, payment method, invoice and delivery address. Any new order will be made until the regular payment by the customer for the amounts due under its previous orders.
The customer recognises having read, at the time of ordering, the specific conditions of sale set out in the shop site: characteristics of ordered products (product name, price, composition, weight, quantity, instructions for use ...) and services available (shipping costs) and accept them without reservation. The placing of the order materializes his full acceptance of the conditions of sale, only for ordering.
II - Product Information
The photographs illustrating the products are not contractual. If errors occur, in no way the responsibility of www.jeanherve.fr will be engaged.
Texts accompanying the products are the reproduction of information written on packaging or come from manufacturers, and can not in any way engage the responsibility of www.jeanherve.fr
III - Deliveries
The customer is delivered by carrier or by colissimo within ten days of its order, however in case of out of stock of a product, the order may be delayed.
www.jeanherve.fr will not be held responsible for delays by post or by carrier.
Deliveries are made by carrier in France and Europe, then by the Post Office for France, Europe and the rest of the world.
Delivery of 2 orders or more to the home of the same customer (same name and address) on the same day will result in billing of all home delivery packages.
In the event of transport damages or missing items, the customer must notify a claim at the post office or carrier (reserves) and e-mail email@example.com within 48h00.
All events of any kind, such as force majeure, disaster, strikes, or administrative decision suspending transport beyond the control of www.jeanherve.fr , aiming to delay, prevent and make it extremely difficult the execution of delivery, represent a reason to suspend or cancel www.jeanherve.fr 's obligations without compensation to the customer if the event extends beyond a month. However if www.jeanherve.fr is unable to meet the deadlines, the customer will be informed by any means such as e-mail, telephone, fax ...
The customer may request a refund if www.jeanherve.fr is unable to provide a product of equivalent price and features . www.jeanherve.fr undertakes to refund the customer within thirty days of receipt of the request.
IV - Price and payment terms
The price charged to the customer is the price indicated on the order's confirmation sent by email. The regulation of products is done by credit card via a secure connection, by transfer or cheque for private individual and CSF by 45 days, cash cheque or credit card for professionals.
The flow of the customer's credit card will be made up to 7 calendar days after the customer ordered, even if the goods have not yet been issued.
www.jeanherve.fr retains ownership of the product until full payment by the customer.
V - Withdrawal period
In accordance with the Act of 6 January 1988, the customer has a withdrawal period of seven days after the delivery of the order to return any product for exchange or refund, without penalty, at the headquarters JEAN HERVE SCS - rue de la République, 36700 CLION.
Upon exercise of this right of withdrawal, www.jeanherve.fr is required to refund the money paid to the client, without charge, within a maximum period of 30 days, given that transport costs are at the charge of the customer.
VI - Guarantees
The products sold get the guarantee of the legal latent defects.
VII - Termination of right
In case of non-payment, www.jeanherve.fr
will suspend automatically and immediately the validity of the customer ID and password e-mail.
VIII - Privacy
The personal files of JEAN HERVE SCS are reported to the Commission Nationale Informatique et Libertés. The client has a right of access, rectification or opposition on the data collected that can be corrected in the "Your details" or writting to JEAN HERVE SCS Consumer Care, rue de la république 36700 CLION.
For any problems the customer may send an e-mail to firstname.lastname@example.org or a letter to the headquarters JEAN HERVE SCS, rue de la république, 36700 CLION.
IX - Intellectual Property
By logging onto the website www.jeanherve.fr
created by JEAN HERVE CBS, which owns all intellectual property rights relating thereto, the customer agrees not to copy or download all or part of its contents except prior authorization of JEAN HERVE SCS.
X - Settlement of disputes
These general conditions of sale are subject to French law.
The address for service is at the vendor's registered head office. In the event of a dispute, competent courts are those of Clion (36) juridiction.